Intranet Design + Implementation

  • User Interviews and Workshops
  • Information Architecture
  • User Interface (UI)
  • User Experience (UX)
  • Interactive Prototypes
  • Product Development 
Intranet Design

Intranets are a crucial technology for law firms, but adoption is not always an easy process. More and more, firms rely on our help to implement both out-of-the-box intranet solutions and customized intranets that suit their stakeholders’ unique needs.   A friction-free intranet makes it easier for teams to meet their goals.

When it comes to customizing an intranet for your law firm, we consider multiple questions. Some firms will need streamlined communication between departments; others will need an alert center to better manage important tasks and deadlines.

Whatever the goal, a customized intranet leads to both measurable and intangible benefits that start with understanding the firm’s communication needs.

Knox Design Strategy can collaborate with your department to identify possible solutions. One of our clients, a global law firm, wanted to be more intentional in its development of employee culture. Our UI/UX designers built the intranet so that employees could share posts to their personal profiles. Letting individuals shine became an important part of how the firm’s new intranet supported its international community.

Another of our global clients, the law firm Reed Smith, needed to resolve problems with its outdated intranet system. Although the old intranet was full of useful information, employees found its search function laborious and frustrating. Users also wanted to easily access the intranet on their mobile devices. We collaborated with Reed Smith’s practice innovation and development team to build an intranet that increased its employees’ click-through rate by over 70%. 

After designing an intranet, your firm also needs to implement it as a consistent part of employee work culture. Our process includes workshops and collaboration with key stakeholders and departments.

When the intranet is ready for use, employees already trust that it will be responsive to their needs.

Our core aim at Knox Design Strategy is always to solve problems with design thinking. Our customized intranets are so effective because our UI/UX team begins with discovery and strategy, not assumptions and guesswork. Depending on the firm’s  requirements, we can even build user research and testing into the project timeline. The result is an intranet precisely tailored to your firm’s needs.