In 2023, Miranda joined Knox Design Strategy as a mid-level designer. She immediately became a key part of our small, but nimble team, helping research, build, iterate, and customize our various products to best suit our clients’ needs.
The legal design niche at Knox Design Strategy requires a UX/UI designer to be highly collaborative, creative, and curious. Miranda credits her two years with Knox for teaching her how to approach problems from the widest possible perspective. Every detail matters, but focusing too much on small changes can be a distraction from asking the right questions and discovering the right answers. For Miranda, keeping the big picture in mind means that she anticipates a client’s needs first and foremost. For example, when customizing a law firm’s intranet, she might focus on simplifying the flow so that attorneys can find information as easily as possible.
Now that she has been promoted to Senior UX/UI Designer, Miranda is eager to take on more mentorship responsibilities. When she was an early-career designer, her own mentors helped deepen and clarify her process for the better, and she is eager to do the same for other early-career designers. Her role has expanded, not contracted. She will continue to independently manage many of her clients’ projects from start to finish, and along the way she’ll help her junior designer practice the fine art of asking questions, collaborating with a client’s internal teams, and staying honed in on the problems that matter most.
What Miranda likes best about working in UX/UI design is how interesting it is, and how much it affects our day-to-day lives. When it’s good, we don’t notice it; when it’s bad, we feel it keenly. Knowing how much frustration and wasted time can arise from poor user experience, Miranda always keeps her focus on the user’s experience of the final product. She explains, “At the end of the day, whether it’s visual or with words, good design is all about communication.”
